PRIVACY POLICY
Evolve Women’s Health & Coaching
Last updated: January 2026
1. Introduction
Evolve Women’s Health & Coaching (“Evolve”, “we”, “us”, “our”) is committed to protecting the privacy and confidentiality of personal information, including health information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, and disclose personal information, and how you may access or correct your information.
2. What Information We Collect
We may collect personal information including, but not limited to:
Name, date of birth, address, email address, and phone number
Health information relevant to your care, including:
Medical and health history
Current health concerns
Medications and supplements
Allergies or sensitivities
Relevant family health history
Administrative information such as appointment details, invoices, and payment records
We only collect information that is reasonably necessary to provide our services.
3. How We Collect Information
Personal information may be collected directly from you through:
Enquiry, registration, and intake forms
Health consultations, coaching sessions, and assessments
Communication via phone, email, website, or social media
Information provided by other health practitioners or services, with your consent
4. Purpose of Collection
We collect and use personal information to:
Provide health, coaching, and support services
Assess, plan, and review your care
Communicate with you regarding appointments, services, or programs
Manage administrative, billing, and business operations
Meet legal, regulatory, and professional obligations
5. Use and Disclosure of Information
Your personal information will only be used or disclosed for the purpose for which it was collected, unless:
You have provided consent
The use or disclosure is required or authorised by law
Information may be shared with other health professionals involved in your care, where appropriate and with your consent.
Evolve Women’s Health & Coaching does not sell, rent, or trade personal information and does not use personal information for marketing without your express consent.
We do not disclose personal information outside Australia unless required or permitted by law.
6. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Safeguards include:
Secure electronic systems and password protection
Restricted access to authorised personnel only
Secure storage of physical records
Use of appropriate data protection and security software
7. Anonymity and Pseudonymity
Where practicable, you may interact with us anonymously or using a pseudonym.
However, this may not be possible where identification is required to provide safe and appropriate care or where required by law.
8. Access and Correction
You may request access to your personal information or request corrections if the information is inaccurate, incomplete, or out of date.
Requests can be made by contacting us directly. We will respond within a reasonable timeframe.
9. Complaints and Concerns
If you have concerns about how your personal information has been handled, please contact us in writing. We take privacy complaints seriously and will respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Further information is available at www.oaic.gov.au.
10. Updates to This Policy
This Privacy Policy may be reviewed and updated from time to time.
The most current version will be published on our website. Continued use of our services indicates acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Evolve Women’s Health & Coaching
Email: admin@evolvewomen.com.au Website: www.evolvewomen.com.au